We’re back in discussion with Glenn Buggy talking about the General Data Protection Regulations (GDPR) impact on talent (human capital) in the workplace.

Glenn’s unique viewpoint, with his expertise in talent placement alongside his extensive knowledge of the legal and financial fields, offers a very helpful perspective on this complicated issue.    

This is part two of six in our discussions. I’m very much looking forward to hearing your ideas and thoughts in response to this part of our discussion.

Glenn, if you have a strong and loyal security team, then data can create a competitive advantage, do you agree?

Absolutely. Remember, Data Is a Good Thing. If you’re using your customers’ information and feedback correctly, having their data can do impressive things for your company’s marketing and behavioral analytics initiatives.

Big data also helps your company improve its strategies to acquire new customers and retain existing ones. Consumer data in itself is big business and protecting it should be one of your business’s highest priorities.

Whether you are using customer service feedback to improve products and services; noting the questions asked to better help address any concerns with marketing and content strategies; or learning about specific demographics and behavioral data to streamline efforts for future opportunities, data will help you be in-the-know with your consumers’ needs and preferences. Using this information will give you a leg up on the competition.

There is groundbreaking work being done in data analytics and using this data benefits existing customers as well as drives new business.

Create a Desirable EnvironmentIt’s important to take time and make sure you have an enticing work environment, and that this team will be able to obtain the resources required. 

The main reason people in information security leave their jobs is because they do not have the support or resources to do their job.  That causes personal reputation risk and in a competitive field, there’s no reason to take that on.

It might be helpful to work with an outsider to assess your work environment.

Read more on Glenn’s Signitt

Read more from Glenn.

Tags:  Glenn Buggy, Glenn M Buggy, Caldwell Partners, Talent Transforms, Financial Services Practice, Legal, Risk and Regulatory Oversight Practice, Caldwell’s Asset & Wealth Management Practice, Gen Z, Millennials, #GlennBuggy, #CaldwellPartners, Executive Search, GDPR, Kristin Sheridan

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